Result Summary for Survey:2012-13 Fall Student Survey

2012-13 Fall Student Survey

1. Record Number
	answered question	2,334
	skipped question	2
		Response Count
view		2,334

2. Campus Location
	answered question		2,283
	skipped question		53
		Response Percent	Response Count
Pendleton		79.7%	1,819
Anderson		12.7%	290
Easley		7.6%	173
Oconee (Hamilton Career Center)		0.0%	0
Anderson V Career Center		0.0%	0
Other Area High Schools		0.0%	1

3. Please check your current major at Tri-County Technical College. [Check only one. If your major is not listed, please type it in the space provided.]
	answered question		2,089
	skipped question		247
		Response Percent	Response Count
Accounting		2.2%	45
Administrative Office Technology		2.6%	55
Administrative Support		0.0%	1
Associate Degree Nursing		7.7%	160
Associate in Arts/University Transfer [English & Humanities Courses]		15.9%	332
Associate in Science/University Transfer [Math & Science Courses]		23.2%	484
Automotive Technology		0.0%	1
Career Development/Special Status		0.0%	0
Computer and Information Technology		4.1%	86
Criminal Justice Technology		3.4%	70
Dental Hygiene (Pre)		0.5%	10
Early Childhood Development		2.8%	58
Engineering Graphics Technology		1.1%	23
Expanded Duty Dental Assisting		1.3%	27
General Engineering Technology		2.7%	57
Health Information Management (Pre)		0.1%	2
Heating Ventilation/Air Conditioning Technology		0.6%	13
Industrial Electronics Technology		3.0%	63
Industrial Supervision Technology		0.1%	2
LPN to ADN		1.5%	31
Machine Tool Technology		1.6%	34
Management		4.5%	93
Management (Banking and Finance Emphasis)		0.3%	7
Mechatronics Technology		5.1%	106
Medical Assisting		1.5%	31
Medical Laboratory Technology		0.7%	14
Practical Nursing		3.2%	66
Pre-Pharmacy		1.2%	25
Radio and Television Broadcasting		1.3%	28
Surgical Technology		0.9%	19
Veterinary Technology		4.5%	93
Welding Technology		2.5%	53
Other (please specify) view			223

4. What is the highest degree you plan to complete at Tri-County Technical College?
	answered question		2,293
	skipped question		43
		Response Percent	Response Count
Classes only; No Degree		24.8%	568
Certificate		3.6%	83
Diploma		4.2%	96
Associate Degree		57.6%	1,321
Uncertain		9.8%	225

5. Are you planning to transfer to another school in the future?
	answered question		2,306
	skipped question		30
		Response Percent	Response Count
Transferring to a 2-year college		2.7%	63
Transferring to a 4-year college		54.0%	1,245
Transferring to another type of institution		1.4%	33
Not planning to transfer		25.0%	576
Undecided about transferring		16.9%	389

6. Approximately how many credit hours have you completed at Tri-County Technical College?
	answered question		2,311
	skipped question		25
		Response Percent	Response Count
0 credit hours, 1st term		37.0%	854
1 to 30 credit hours		31.9%	737
31 to 60 credit hours		19.9%	461
61 to 90 credit hours		6.2%	143
Over 90 credit hours		1.1%	25
Uncertain		3.9%	91

7. How many credit hours are you taking this semester?
	answered question		2,213
	skipped question		123
		Response Percent	Response Count
3 or fewer credit hours		5.1%	113
4 to 6 credit hours		8.0%	178
7 to 9 credit hours		10.3%	229
10 to 12 credit hours		26.8%	594
More than 12 credit hours		48.1%	1,064
Uncertain		1.6%	35

8. What has been your student status while attending Tri-County Technical College?
	answered question		2,306
	skipped question		30
		Response Percent	Response Count
Full-time student (12 or more credits each term)		70.9%	1,634
Part-time student(Less than 12 credits each term)		19.5%	449
Both full-time and part-time student		9.7%	223

9. What is your cumulative grade point average (GPA)?
	answered question		2,311
	skipped question		25
		Response Percent	Response Count
No GPA, 1st term		26.3%	607
Below 2.00		1.6%	38
2.00 to 2.49		9.7%	225
2.50 to 2.99		15.9%	368
3.00 to 3.49		19.4%	449
3.50 to 4.00		13.8%	320
Uncertain		13.2%	304

10. When have you taken courses at Tri-County Technical College?
	answered question		2,306
	skipped question		30
		Response Percent	Response Count
Day classes only		48.7%	1,122
Evening classes only		6.9%	160
Both day and evening classes		44.4%	1,024

11. During your studies at the College, have you been working on a job(s) for pay?
	answered question		2,307
	skipped question		29
		Response Percent	Response Count
Yes		57.7%	1,331
No		42.3%	976

12. If Yes: Approximately how many hours a week have you usually spent working?
	answered question		1,313
	skipped question		1,023
		Response Percent	Response Count
1-10		6.2%	82
11-15		8.8%	116
16-20		17.5%	230
21-25		12.1%	159
26-30		16.3%	214
31-35		8.3%	109
36-40		19.4%	255
Over 40		11.3%	148

13. If Yes: Has your job(s) been related to your major?
	answered question		1,307
	skipped question		1,029
		Response Percent	Response Count
Always		15.5%	203
Sometimes		25.9%	338
Never		55.7%	728
Uncertain		2.9%	38

14. Are you Hispanic/Latino
	answered question		2,277
	skipped question		59
		Response Percent	Response Count
Yes		3.4%	78
No		96.6%	2,199

15. What is your race?
	answered question		2,139
	skipped question		197
		Response Percent	Response Count
African American		11.2%	239
Amer Ind/Alaskan		0.6%	12
Asian		1.1%	23
Hawaiian/Pacific Islander		0.4%	8
White		86.8%	1,857

16. What is your sex?
	answered question		2,303
	skipped question		33
		Response Percent	Response Count
Female		53.0%	1,220
Male		47.0%	1,083

17. How old are you?
	answered question		2,294
	skipped question		42
		Response Percent	Response Count
17 and Under		4.8%	110
18-19		45.7%	1,049
20-21		18.0%	412
22-24		9.9%	228
25-29		7.3%	168
30-39		8.1%	186
40-49		3.9%	90
50-64		2.1%	48
65 and Over		0.1%	3

18. What is your marital status?
	answered question		2,308
	skipped question		28
		Response Percent	Response Count
Single		82.6%	1,906
Married		13.1%	303
Separated		1.1%	26
Divorced		2.8%	65
Widowed		0.3%	8

19. Do you have children?
	answered question		2,301
	skipped question		35
		Response Percent	Response Count
Yes		19.9%	458
No		80.1%	1,843

20. If Yes: How many live with you?
	answered question		395
	skipped question		1,941
		Response Percent	Response Count
1		46.1%	182
2		33.2%	131
3		13.9%	55
4		3.3%	13
5		2.0%	8
6 or more		1.5%	6

21. Please rate the following items on the facilities and equipment in your major. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,327
	skipped question							9
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Condition of the classroom/lecture facilities in your major	0.2% (5)	1.3% (30)	15.5% (361)	36.8% (857)	44.6% (1,039)	1.5% (35)	4.26	2,327
b. Maintenance and upkeep of the classroom/lecture facilities in your major	0.3% (7)	0.9% (22)	12.8% (298)	35.5% (825)	49.0% (1,140)	1.4% (33)	4.34	2,325
c. Size of the classroom/lecture facilities in your major	0.6% (13)	2.5% (57)	16.5% (384)	32.6% (759)	46.2% (1,073)	1.7% (39)	4.23	2,325
d. Condition of the lab facilities in your major	0.8% (19)	2.2% (52)	11.5% (266)	26.1% (604)	40.6% (941)	18.7% (434)	4.27	2,316
e. Maintenance and upkeep of the lab facilities in your major	0.8% (18)	1.4% (32)	10.7% (248)	27.0% (625)	41.0% (951)	19.2% (445)	4.31	2,319
f. Size of the lab facilities in your major	0.9% (21)	2.3% (53)	11.2% (259)	26.2% (607)	39.1% (907)	20.3% (471)	4.26	2,318
g. Safety features in the labs in your major	0.4% (10)	1.0% (24)	8.8% (204)	23.5% (544)	45.2% (1,048)	21.1% (488)	4.42	2,318
h. Availability of the equipment and tools in your major	1.6% (37)	3.5% (82)	13.6% (315)	27.1% (628)	39.1% (906)	15.1% (349)	4.16	2,317
i. Condition of the equipment and tools in your major	1.0% (24)	3.0% (70)	14.3% (331)	28.4% (659)	37.7% (874)	15.5% (359)	4.17	2,317
j. Degree equipment and tools are up-to-date/state-of-the-art in your major	1.5% (34)	2.8% (65)	15.8% (366)	27.7% (642)	35.6% (825)	16.6% (384)	4.12	2,316

22. Please rate the following items on academic advising (provided by faculty members) in your major. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,324
	skipped question							12
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of your advisor(s)to you	5.2% (121)	7.6% (177)	18.2% (422)	25.5% (593)	40.1% (931)	3.4% (80)	3.91	2,324
b. Assistance provided to you by your advisor(s)	6.2% (145)	8.3% (192)	17.6% (408)	22.7% (527)	42.3% (982)	2.9% (68)	3.89	2,322
c. Accuracy of the information provided to you by your advisor(s)	5.3% (124)	7.8% (181)	17.0% (394)	23.9% (556)	42.5% (987)	3.4% (80)	3.94	2,322
d. Quality of the academic/educational advising provided to you by your advisor(s)	5.2% (121)	7.6% (177)	17.6% (407)	24.5% (567)	42.0% (974)	3.1% (73)	3.93	2,319
e. Concern of your advisor(s) with your academic progress	8.0% (186)	9.6% (222)	18.9% (438)	21.8% (504)	36.5% (846)	5.1% (119)	3.73	2,315
f. Effectiveness of your advisor(s) in meeting your needs	7.2% (167)	8.5% (197)	17.7% (410)	23.7% (548)	39.8% (920)	3.0% (70)	3.83	2,312

23. Please rate the following items on instruction in your major. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,323
	skipped question							13
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Fairness of grading/testing in your major	1.6% (38)	4.3% (99)	17.3% (399)	34.7% (803)	39.5% (914)	2.6% (60)	4.09	2,313
b. Quality of textbooks in your major	1.0% (23)	3.9% (90)	14.6% (339)	33.2% (771)	44.9% (1,043)	2.4% (55)	4.20	2,321
c. Quality of course objectives/syllabi in your major	0.7% (16)	2.3% (54)	13.8% (320)	36.1% (836)	44.7% (1,035)	2.4% (55)	4.25	2,316
d. Degree instructors follow the course objectives/syllabi in your major	0.7% (17)	2.4% (55)	13.0% (302)	34.6% (802)	46.5% (1,078)	2.8% (65)	4.27	2,319
e. Quality of course content in your major	0.8% (18)	2.2% (51)	13.6% (315)	35.8% (831)	44.7% (1,035)	2.9% (68)	4.25	2,318
f. Willingness of instructors to help students in your major	1.3% (31)	4.3% (100)	13.8% (319)	30.1% (698)	47.8% (1,106)	2.7% (62)	4.22	2,316
g. Out-of-class availability of instructors in your major	3.2% (75)	5.6% (130)	19.8% (459)	28.4% (658)	35.6% (825)	7.3% (168)	3.94	2,315
h. Expertise of instructors in your major	1.0% (23)	2.7% (63)	14.6% (339)	31.0% (718)	47.0% (1,089)	3.7% (85)	4.25	2,317
i. Attitude of instructors towards students in your major	1.9% (44)	3.1% (71)	14.6% (338)	32.2% (745)	45.4% (1,052)	2.9% (67)	4.20	2,317
j. Variety of courses offered in your major	3.2% (74)	5.3% (123)	20.7% (480)	29.9% (693)	35.5% (822)	5.3% (122)	3.94	2,314
k. Availability of courses in your major	4.4% (101)	9.4% (218)	21.2% (489)	29.1% (672)	30.6% (707)	5.3% (122)	3.76	2,309
l. Quality of instruction in your major	1.0% (24)	3.8% (88)	16.6% (384)	33.9% (784)	40.9% (947)	3.8% (89)	4.14	2,316
m. Quality of instructors in your major	1.3% (31)	3.4% (78)	17.0% (394)	31.5% (729)	43.0% (995)	3.8% (89)	4.16	2,316
n. Effectiveness of the courses in meeting the needs of students in your major	1.3% (31)	2.6% (59)	16.1% (370)	34.1% (783)	41.1% (946)	4.8% (110)	4.17	2,299

24. How effective is your major/program in meeting your needs? [Check only one box.]
	answered question		2,315
	skipped question		21
		Response Percent	Response Count
Very Ineffective(Very NOT Effective)		1.5%	35
Ineffective (NOT Effective)		3.8%	89
Effective		50.2%	1,162
Very Effective		35.8%	829
Uncertain		8.6%	200

25. How satisfied are you with the educational experience you are receiving at Tri-County Technical College? [Check only one box.]
	answered question		2,315
	skipped question		21
		Response Percent	Response Count
Very Unsatisfied (Very NOT Satisfied)		1.4%	32
Unsatisfied (NOT Satisfied)		6.0%	138
Satisfied		53.7%	1,243
Very Satisfied		35.6%	824
Uncertain		3.4%	78

26. What suggestions do you have for improving your major/program, i.e., advising, instruction, facilities and equipment?
	answered question	859
	skipped question	1,477
		Response Count
view		859

27. Please rate the following items on instructional support services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,325
	skipped question							11
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of the Assessment Center to students	1.0% (24)	1.6% (36)	10.9% (252)	24.3% (564)	33.1% (769)	29.2% (677)	4.23	2,322
b. Quality of the services provided to students in the Assessment Center	0.6% (14)	1.6% (37)	12.0% (279)	22.6% (524)	29.8% (691)	33.4% (776)	4.19	2,321
c. Effectiveness of the Assessment Center in meeting the needs of students	0.7% (16)	1.6% (37)	11.6% (269)	21.6% (500)	30.7% (711)	33.8% (783)	4.21	2,316
d. Availability of the computer labs to students	0.3% (7)	1.2% (27)	9.8% (228)	24.8% (575)	53.1% (1,234)	10.8% (252)	4.45	2,323
e. Quality of the services provided to students in the computer labs	1.1% (25)	2.2% (50)	11.6% (269)	25.8% (597)	44.2% (1,023)	15.2% (352)	4.29	2,316
f. Effectiveness of the computer labs in meeting the needs of students	0.6% (13)	1.5% (35)	9.6% (223)	25.3% (586)	49.3% (1,140)	13.7% (317)	4.40	2,314

28. Please rate the following items on instructional support services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,319
	skipped question							17
	1	2	3	4	5	DK	Rating Average	Rating Count
g. Availability of the Learning Lab to students	0.7% (17)	1.7% (40)	9.8% (226)	18.8% (436)	30.3% (702)	38.7% (896)	4.24	2,317
h. Quality of the services provided to students in the Learning Lab	0.6% (13)	1.1% (26)	9.6% (222)	19.1% (442)	28.9% (669)	40.8% (944)	4.26	2,316
i. Effectiveness of the Learning Lab in meeting the needs of students	0.6% (15)	1.3% (29)	9.3% (215)	18.7% (432)	29.4% (680)	40.7% (942)	4.26	2,313
j. Availability of the Writing Center to students	1.0% (23)	2.6% (59)	10.5% (243)	20.1% (465)	34.2% (791)	31.6% (732)	4.23	2,313
k. Quality of the services provided to students in the Writing Center	0.6% (14)	2.1% (49)	9.5% (220)	19.4% (448)	33.6% (775)	34.8% (803)	4.28	2,309
l. Effectiveness of the Writing Center in meeting the needs of students	0.9% (20)	2.2% (50)	9.0% (207)	18.9% (434)	33.9% (778)	35.1% (804)	4.28	2,293

29. What suggestions do you have for improving the Assessment Center, computer labs, Learning Lab, and Writing Center to better meet the needs of students?
	answered question		423
	skipped question		1,913
		Response Percent	Response Count
Assessment Center: view		18.9%	80
Computer Labs: view		58.4%	247
Learning Lab: view		21.5%	91
Writing Center: view		51.1%	216

30. Please rate the following items on general education courses. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,318
	skipped question							18
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Quality of instruction in English courses	2.5% (59)	3.3% (77)	12.9% (299)	24.4% (565)	37.2% (862)	19.6% (454)	4.12	2,316
b. Quality of instructors of English courses	3.5% (81)	4.2% (97)	12.0% (278)	22.9% (531)	37.7% (873)	19.7% (456)	4.08	2,316
c. Effectiveness of English courses in meeting the needs of students	2.8% (65)	3.2% (73)	14.0% (324)	22.6% (521)	37.4% (863)	20.0% (461)	4.11	2,307
d. Quality of instruction in humanities/social science courses	1.3% (30)	2.2% (50)	11.7% (271)	23.9% (552)	28.2% (652)	32.7% (756)	4.12	2,311
e. Quality of instructors of humanities/social science courses	1.6% (38)	2.3% (54)	12.0% (278)	22.4% (517)	28.9% (668)	32.7% (757)	4.11	2,312
f. Effectiveness of humanities/social science courses in meeting the needs of students	1.5% (34)	2.7% (63)	11.9% (273)	22.2% (512)	28.8% (663)	32.9% (758)	4.10	2,303

31. Please rate the following items on general education courses. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							2,312
	skipped question							24
	1	2	3	4	5	DK	Rating Average	Rating Count
g. Quality of instruction in math courses	3.7% (86)	6.0% (138)	14.6% (337)	25.1% (579)	32.2% (744)	18.4% (426)	3.93	2,310
h. Quality of instructors of math courses	4.3% (99)	6.1% (141)	15.7% (363)	23.0% (532)	32.3% (747)	18.5% (428)	3.90	2,310
i. Effectiveness of math courses in meeting the needs of students	4.2% (96)	5.5% (126)	15.6% (361)	23.7% (546)	32.5% (749)	18.6% (430)	3.92	2,308
j. Quality of instruction in science courses	2.6% (61)	3.6% (84)	12.5% (289)	21.7% (500)	25.5% (589)	34.0% (785)	3.97	2,308
k. Quality of instructors of science courses	2.9% (66)	4.2% (96)	12.7% (294)	19.6% (452)	26.7% (615)	34.0% (784)	3.95	2,307
l. Effectiveness of science courses in meeting the needs of students	2.6% (59)	3.8% (87)	12.9% (296)	20.3% (466)	26.5% (609)	34.0% (782)	3.97	2,299

32. Have you taken any Comprehensive Studies English courses (ENG 031 or ENG 032) at Tri-County Technical College? [Check only one.] If No, go to question 23; If Yes, please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question		2,277
	skipped question		59
		Response Percent	Response Count
Yes		12.5%	284
No		87.5%	1,993

33. Comprehensive Studies English Courses Please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question							344
	skipped question							1,992
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Quality of instruction in Comprehensive Studies English courses	2.0% (7)	3.8% (13)	11.3% (39)	17.2% (59)	52.9% (182)	12.8% (44)	4.32	344
b. Quality of instructors of Comprehensive Studies English courses	2.3% (8)	3.8% (13)	10.8% (37)	16.6% (57)	53.5% (184)	13.1% (45)	4.32	344
c. Effectiveness of Comprehensive Studies English courses in meeting the needs of students	2.0% (7)	3.8% (13)	13.1% (45)	14.8% (51)	53.8% (185)	12.5% (43)	4.31	344

34. What suggestions do you have for improving Comprehensive Studies English courses to better meet the needs of students?
	answered question	31
	skipped question	2,305
		Response Count
view		31

35. Have you taken any Comprehensive Studies math courses (MAT 031 or MAT 032) at Tri-County Technical College? [Check only one.] If No, go to question 24; If Yes, please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question		2,303
	skipped question		33
		Response Percent	Response Count
Yes		18.4%	424
No		81.6%	1,879

36. Comprehensive Studies Math Courses Please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question							451
	skipped question							1,885
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Quality of instruction in Comprehensive Studies math courses	5.8% (26)	4.4% (20)	12.6% (57)	19.7% (89)	52.3% (236)	5.1% (23)	4.14	451
b. Quality of instructors of Comprehensive Studies math courses	5.3% (24)	5.3% (24)	11.3% (51)	20.6% (93)	52.5% (237)	4.9% (22)	4.15	451
c. Effectiveness of Comprehensive Studies math courses in meeting the needs of students	5.6% (25)	4.9% (22)	10.9% (49)	19.6% (88)	53.8% (242)	5.3% (24)	4.17	450

37. What suggestions do you have for improving Comprehensive Studies math courses to better meet the needs of students?
	answered question	69
	skipped question	2,267
		Response Count
view		69

38. Have you taken any Comprehensive Studies reading courses (RDG 031 or RDG 032) at Tri-County Technical College? [Check only one.] If No, go to question 25; If Yes, please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question		2,297
	skipped question		39
		Response Percent	Response Count
Yes		4.1%	95
No		95.9%	2,202

39. Comprehensive Studies Reading Courses Please rate the following items from 1 (Very Poor) to 5 (Very Good) or DK (Don't Know).
	answered question							137
	skipped question							2,199
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Quality of instruction in Comprehensive Studies reading courses	2.2% (3)	5.1% (7)	15.4% (21)	15.4% (21)	44.1% (60)	17.6% (24)	4.14	136
b. Quality of instructors of Comprehensive Studies reading courses	3.6% (5)	3.6% (5)	12.4% (17)	18.2% (25)	44.5% (61)	17.5% (24)	4.17	137
c. Effectiveness of Comprehensive Studies reading courses in meeting the needs of students	1.5% (2)	3.6% (5)	13.9% (19)	14.6% (20)	48.2% (66)	18.2% (25)	4.28	137

40. What suggestions do you have for improving Comprehensive Studies reading courses to better meet the needs of students?
	answered question	11
	skipped question	2,325
		Response Count
view		11

41. Have any of the following caused you problems or interfered with your studies at Tri-County Technical College? [Check Never, Sometimes, Frequently, or Always for each item.]
	answered question					2,312
	skipped question					24
	Never	Sometimes	Frequently	Always	Rating Average	Rating Count
a. Confusion over which classes you needed to take	29.1% (671)	50.0% (1,153)	15.2% (350)	5.7% (132)	1.98	2,306
b. Inability to enroll in classes because they were full	25.2% (580)	38.7% (893)	28.0% (645)	8.2% (188)	2.19	2,306
c. Classes not offered at the times you needed	20.7% (477)	36.0% (828)	30.9% (711)	12.4% (286)	2.35	2,302
d. Canceled classes	64.4% (1,478)	28.1% (646)	5.5% (126)	2.0% (46)	1.45	2,296
e. Childcare problems	87.3% (2,010)	7.4% (171)	3.6% (83)	1.7% (39)	1.20	2,303
f. Family responsibilities	59.0% (1,360)	28.4% (654)	8.2% (189)	4.4% (101)	1.58	2,304
g. Your job/work schedule	55.7% (1,280)	26.1% (600)	11.9% (273)	6.4% (146)	1.69	2,299
h. Inadequate financial resources	49.3% (1,134)	28.2% (648)	14.0% (321)	8.5% (196)	1.82	2,299
i. Transportation problems	71.8% (1,645)	21.7% (497)	4.1% (95)	2.4% (55)	1.37	2,292

42. What can Tri-County Technical College do to better assist students in completing their programs of study and graduating from Tri-County Technical College?
	answered question	689
	skipped question	1,647
		Response Count
view		689

43. Would you enroll in the following courses if offered by the College? [Check Yes, Maybe, or No for each item]
	answered question				2,310
	skipped question				26
	Yes	Maybe	No	Rating Average	Rating Count
a. Friday evening courses	12.3% (282)	20.6% (474)	67.1% (1,542)	2.55	2,298
b. Saturday morning courses	13.3% (307)	18.1% (417)	68.6% (1,581)	2.55	2,305
c. Saturday afternoon courses	10.6% (244)	15.0% (346)	74.3% (1,710)	2.64	2,300
d. Sunday afternoon courses	9.6% (221)	13.4% (307)	77.0% (1,763)	2.67	2,291
e. Eight-week courses	28.8% (660)	42.6% (977)	28.5% (654)	2.00	2,291
f. Early bird courses/6:30 a.m.	16.7% (382)	21.6% (494)	61.7% (1,414)	2.45	2,290
g. Web-based/on-line courses	42.8% (985)	31.7% (729)	25.4% (585)	1.83	2,299
h. Combination courses that include in-class and online time (hybrid)	36.8% (846)	36.3% (835)	26.8% (617)	1.90	2,298
i. In-community/off-campus courses	31.4% (720)	39.5% (905)	29.1% (667)	1.98	2,292

44. If you had to choose one meeting pattern for all day classes, which would you prefer? [Check only one.]
	answered question		2,290
	skipped question		46
		Response Percent	Response Count
Class held one day per week (3 hours per class)		12.8%	294
Class held two days per week (1 hour, 25 minutes per class)		50.1%	1,147
Class held three days per week (55 minutes per class)		37.1%	849

45. If you had to choose one meeting pattern for all evening classes, which would you prefer? [Check only one.]
	answered question		2,268
	skipped question		68
		Response Percent	Response Count
Class held one night per week (3 hours per class)		30.5%	692
Class held two nights per week (1 hour, 25 minutes per class)		46.8%	1,062
Class held three nights per week (55 minutes per class)		22.7%	514

46. At which campus are you currently taking classes? [Check all that apply]
	answered question		2,300
	skipped question		36
		Response Percent	Response Count
Pendleton		82.9%	1,907
Anderson		17.6%	405
Easley		10.7%	245
Oconee (Hamilton Career Center)		1.7%	38
Anderson V Career Center		1.1%	26
Area High Schools		0.7%	17

47. Do you have access to a computer at home? [Check only one.]
	answered question		2,301
	skipped question		35
		Response Percent	Response Count
Yes		95.9%	2,206
No		4.1%	95

48. Do you have Internet access at home? [Check only one.]
	answered question		2,301
	skipped question		35
		Response Percent	Response Count
Yes		94.6%	2,177
No		5.4%	124

49. Approximately how many hours a week do you spend preparing or studying for your classes?
	answered question		2,226
	skipped question		110
		Response Percent	Response Count
Less than 1		5.3%	117
1-3		14.5%	322
4-6		22.9%	510
7-9		11.6%	259
10-12		19.4%	431
13-15		7.6%	170
16 or More		18.7%	417

50. Approximately how many hours a week do you participate in college-sponsored activities/organizations?
	answered question		2,220
	skipped question		116
		Response Percent	Response Count
Less than 1		80.2%	1,780
1-3		9.9%	220
4-6		5.0%	111
7-9		1.2%	27
10-12		1.8%	39
13-15		0.8%	18
16 or More		1.1%	25

51. Are you the first person in your immediate family to attend college? [Check only one.]
	answered question		2,307
	skipped question		29
		Response Percent	Response Count
Yes		27.4%	632
No		72.6%	1,675

52. Focus survey
	answered question		2,330
	skipped question		6
		Response Percent	Response Count
A		24.1%	562
B		26.4%	615
C		26.8%	625
D		22.7%	528

53. Please rate the following items on the bookstore at the College. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							558
	skipped question							1,778
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of the books you need in the bookstore	1.8% (10)	4.8% (27)	19.0% (106)	26.5% (148)	42.8% (239)	5.0% (28)	4.09	558
b. Availability of the supplies you need in the bookstore	1.1% (6)	3.6% (20)	13.8% (77)	27.8% (155)	45.3% (253)	8.4% (47)	4.23	558
c. Quality of the bookstore facilities	0.9% (5)	2.0% (11)	16.5% (92)	28.2% (157)	46.0% (256)	6.3% (35)	4.24	556
d. Assistance provided to you by the bookstore staff	2.2% (12)	1.6% (9)	14.5% (81)	24.8% (138)	51.0% (284)	5.9% (33)	4.28	557
e. Attitude of the bookstore staff when helping you	2.9% (16)	3.2% (18)	14.9% (83)	25.6% (143)	47.8% (267)	5.6% (31)	4.19	558
f. Willingness of the bookstore staff to help you	2.0% (11)	2.7% (15)	13.6% (76)	26.0% (145)	50.4% (281)	5.4% (30)	4.27	558
g. Degree bookstore staff responds to your needs in a timely manner	1.6% (9)	3.6% (20)	15.8% (88)	26.8% (149)	46.5% (259)	5.7% (32)	4.20	557

54. Please rate the following items on the cafeteria and food services at the College. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							555
	skipped question							1,781
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Degree food services at the College meet your needs	1.6% (9)	3.4% (19)	13.2% (73)	20.4% (113)	23.6% (131)	37.8% (210)	3.98	555
b. Quality of the cafeteria facilities	1.4% (8)	3.4% (19)	12.4% (69)	20.9% (116)	24.7% (137)	37.1% (206)	4.02	555
c. Assistance provided to you by the cafeteria staff	1.8% (10)	4.0% (22)	12.6% (70)	17.5% (97)	25.4% (141)	38.7% (215)	3.99	555
d. Attitude of the cafeteria staff when helping you	2.9% (16)	5.4% (30)	11.2% (62)	17.5% (97)	25.0% (139)	38.0% (211)	3.91	555
e. Willingness of the cafeteria staff to help you	3.4% (19)	4.0% (22)	11.6% (64)	17.3% (96)	25.6% (142)	38.1% (211)	3.93	554
f. Degree cafeteria staff responds to your needs in a timely manner	3.1% (17)	6.7% (37)	12.0% (66)	16.5% (91)	23.0% (127)	38.7% (213)	3.81	551

55. Please rate the following items on the cashiers and business office at the College. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							552
	skipped question							1,784
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Degree the procedures for paying tuition and fees are clear and easy for students to follow	3.8% (21)	5.4% (30)	20.0% (110)	23.2% (128)	31.4% (173)	16.2% (89)	3.87	551
b. Degree the procedures for paying tuition and fees are convenient for students	3.4% (19)	6.3% (35)	19.4% (107)	23.7% (131)	30.6% (169)	16.5% (91)	3.86	552
c. Assistance provided to you by the cashiers/business office staff	2.5% (14)	4.9% (27)	17.1% (94)	23.8% (131)	31.9% (176)	19.8% (109)	3.97	551
d. Attitude of the cashiers/business office staff when helping you	2.7% (15)	5.1% (28)	18.0% (99)	22.7% (125)	32.1% (177)	19.4% (107)	3.95	551
e. Willingness of the cashiers/business office staff to help you	1.8% (10)	4.6% (25)	17.5% (96)	23.1% (127)	33.2% (182)	19.9% (109)	4.01	549
f. Degree cashiers/business office staff responds to your needs in a timely manner	1.8% (10)	4.4% (24)	17.2% (95)	26.3% (145)	30.5% (168)	19.8% (109)	3.99	551
g. Degree you receive accurate and complete information from cashiers/business office staff	2.4% (13)	4.9% (27)	18.4% (101)	21.8% (120)	33.5% (184)	19.1% (105)	3.98	550
h. Ease of finding information on the website and student portal such as tution rates, payment plan options, and payment deadlines	3.8% (21)	4.6% (25)	21.4% (117)	23.9% (131)	32.0% (175)	14.3% (78)	3.88	547
i. Quality of the Student bill/schedule	3.0% (16)	2.8% (15)	16.1% (87)	25.9% (140)	38.6% (209)	13.7% (74)	4.09	541

56. Please rate the following items on the security at the College. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							551
	skipped question							1,785
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Degree you feel safe on campus during the day	1.3% (7)	1.6% (9)	7.6% (42)	22.9% (126)	60.6% (334)	6.0% (33)	4.49	551
b. Degree you feel safe on campus at night	4.0% (22)	4.5% (25)	11.5% (63)	21.1% (116)	37.3% (205)	21.6% (119)	4.06	550
c. Attitude of the security staff when helping you	2.2% (12)	3.6% (20)	10.5% (58)	17.5% (96)	43.5% (239)	22.7% (125)	4.25	550
d. Willingness of the security staff to help you	2.5% (14)	1.6% (9)	10.9% (60)	17.6% (97)	42.9% (236)	24.4% (134)	4.28	550
e. Degree security staff responds to your needs in a timely manner	2.4% (13)	2.6% (14)	10.4% (57)	14.2% (78)	41.2% (226)	29.3% (161)	4.26	549

57. Please rate the following items on the services and facilities at the College. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							550
	skipped question							1,786
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Lighting of the grounds and walkways	3.5% (19)	3.5% (19)	18.0% (99)	27.6% (152)	37.6% (207)	9.8% (54)	4.03	550
b. Appearance of the grounds and walkways	2.0% (11)	3.1% (17)	17.3% (95)	33.0% (181)	42.8% (235)	1.8% (10)	4.14	549
c. Maintenance of the grounds and walkways	2.2% (12)	2.7% (15)	15.5% (85)	31.9% (175)	46.1% (253)	1.6% (9)	4.19	549
d. Availability of parking spaces on campus	16.7% (92)	16.4% (90)	20.9% (115)	18.2% (100)	24.9% (137)	2.9% (16)	3.19	550
e. Availability of signs on campus	2.6% (14)	7.1% (39)	20.2% (111)	26.6% (146)	36.8% (202)	6.7% (37)	3.94	549
f. Quality of the telephone services on campus	3.5% (19)	4.2% (23)	12.6% (69)	20.8% (114)	29.0% (159)	29.9% (164)	3.97	548
g. Utilization of space within the College	2.4% (13)	4.8% (26)	18.5% (101)	27.5% (150)	36.3% (198)	10.6% (58)	4.01	546
h. Availability of restrooms	1.3% (7)	3.7% (20)	14.6% (80)	30.0% (164)	47.3% (259)	3.1% (17)	4.22	547
i. Cleanliness of restrooms	2.2% (12)	5.5% (30)	19.3% (106)	27.8% (153)	42.0% (231)	3.3% (18)	4.05	550
j. Appearance of campus buildings	0.5% (3)	2.0% (11)	17.7% (97)	31.3% (171)	47.0% (257)	1.5% (8)	4.24	547
k. Maintenance and upkeep of campus buildings	0.4% (2)	2.4% (13)	16.7% (92)	32.9% (181)	45.8% (252)	1.8% (10)	4.24	550
l. Overall appearance of the campus	0.6% (3)	2.0% (11)	14.9% (81)	33.6% (183)	47.4% (258)	1.5% (8)	4.27	544

58. What suggestions do you have for improving the bookstore, cafeteria,cashiers/business office, facilities, and security?
	answered question	121
	skipped question	2,215
		Response Count
view		121

59. Did you attend student orientation [Circle only one.]
	answered question		547
	skipped question		1,789
		Response Percent	Response Count
Yes		87.4%	478
No		12.6%	69

60. If Yes: a.Which orientation format?
	answered question		472
	skipped question		1,864
		Response Percent	Response Count
Get Ready		68.6%	324
SMART Start (for LEI participants)		8.1%	38
Bridge to Clemson		20.3%	96
Gateway to College		3.0%	14

61. If you attended student orientation, please rate its effectiveness on the following categories on a scale of 1 (Very Poor) to 5 (Very Good).
	answered question						483
	skipped question						1,853
	1 Very Poor	2	3	4	5 Very Good	Rating Average	Rating Count
a.Location	2.7% (13)	2.7% (13)	22.6% (109)	27.8% (134)	44.2% (213)	4.08	482
b.Date/time of session	2.5% (12)	3.3% (16)	18.3% (88)	30.6% (147)	45.3% (218)	4.13	481
c.Presenter(s)	2.7% (13)	3.5% (17)	18.4% (89)	29.4% (142)	46.0% (222)	4.12	483
d.Content	4.2% (20)	3.8% (18)	17.7% (85)	29.6% (142)	44.8% (215)	4.07	480
e.Helpfulness	5.3% (25)	4.8% (23)	16.0% (76)	27.2% (129)	46.7% (222)	4.05	475

62. Please indicate your level of agreement for the following items on a scale of 1 (Strongly Disagree) to 5 (Strongly Agree)
	answered question						496
	skipped question						1,840
	1 Strongly Disagree	2	3	4	5 Strongly Agree	Rating Average	Rating Count
a.Student orientation should be offered online	15.4% (76)	8.3% (41)	21.8% (108)	16.4% (81)	38.2% (189)	3.54	495
b.Student orientation was interactive	6.9% (34)	9.0% (44)	28.2% (138)	28.0% (137)	28.0% (137)	3.61	490
c.Student orientation date/time was convenient	3.5% (17)	4.1% (20)	25.8% (126)	29.9% (146)	36.8% (180)	3.92	489
d.Student orientation content matched what I needed at the time	5.7% (28)	7.2% (35)	23.2% (113)	27.0% (132)	36.9% (180)	3.82	488
e.Student orientation should be mandatory	18.6% (92)	6.1% (30)	21.1% (104)	19.4% (96)	34.8% (172)	3.46	494

63. What suggestions do you have for improving the student orientation experience?
	answered question	73
	skipped question	2,263
		Response Count
view		73

64. Which TCTC Library do you use? [Check all that apply.] If none, then continue with question 49, the last question on the survey.
	answered question		586
	skipped question		1,750
		Response Percent	Response Count
Pendleton		66.9%	392
Anderson		6.3%	37
Easley		4.8%	28
Oconee (or Hamilton)		0.5%	3
None		26.3%	154

65. If you primarily use only one campus library, have you had to request books from one of the other campus libraries? e.g., You use Pendleton, but the book was at Anderson [Circle only one.]
	answered question		406
	skipped question		1,930
		Response Percent	Response Count
Yes		16.5%	67
No		83.5%	339

66. How often do you use the Library? [Check only one.]
	answered question		474
	skipped question		1,862
		Response Percent	Response Count
Daily		7.8%	37
Weekly		26.6%	126
Monthly		23.8%	113
Once a semester		22.2%	105
Less than once a semester		19.6%	93

67. When do you primarily use the Library? [Check only one.]
	answered question		442
	skipped question		1,894
		Response Percent	Response Count
During scheduled class time only		28.5%	126
7:45 to noon		23.3%	103
Noon to 4pm		39.8%	176
4pm to 8pm		8.4%	37

68. What do you spend the most time on when you are physically in the Library? [Check only one.]
	answered question		450
	skipped question		1,886
		Response Percent	Response Count
Web surfing (Facebook,YouTube,Shopping, Email)		6.7%	30
Researching (Books,Databases,Watching Class Videos)		55.1%	248
Hanging out (Playing Cards, Puzzles, Games)		2.7%	12
Reading magazines or newspapers		0.7%	3
Working on presentations or class projects		34.9%	157

69. Please indicate if you have used the following Library materials and services. [Check all that apply.]
	answered question		409
	skipped question		1,927
		Response Percent	Response Count
Circulating books		44.7%	183
Online databases		82.2%	336
Face to face interaction		26.2%	107
Instant Messaging/Email		17.6%	72
Reference books		57.0%	233
Twitter		7.8%	32
Audiovisual materials		7.6%	31
Snippets, Library Blog		3.2%	13
Reserve materials		5.9%	24
Copiers		35.2%	144
Laptops		20.8%	85
VCR's/TV's		3.4%	14
Magazines and newspapers		20.0%	82
PASCAL/Inter-Library Loans		7.3%	30

70. Have you received Library orientation/instruction?[Check only one.] - If Yes, please answer 42a;If No, go to question 43.
	answered question		447
	skipped question		1,889
		Response Percent	Response Count
Yes, In person		47.2%	211
Yes, Online(eg. Podcast, English 102 module)		5.4%	24
Yes, Both		13.2%	59
No		34.2%	153

71. Please rate the following items on the Library orientation/instruction. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate
	answered question							367
	skipped question							1,969
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Information provided during the Library orientation/instruction	1.6% (6)	2.2% (8)	13.4% (49)	21.8% (80)	49.9% (183)	11.2% (41)	4.31	367
b. Overall quality of the presentation	0.8% (3)	2.7% (10)	15.0% (55)	21.5% (79)	49.3% (181)	10.6% (39)	4.30	367
c. Effectiveness of the Library orientation/instruction in meeting your needs	1.9% (7)	3.3% (12)	13.5% (49)	20.3% (74)	49.7% (181)	11.3% (41)	4.27	364

72. Please rate the following items on Library services. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							475
	skipped question							1,861
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Circulation-borrowing and returning books	0.4% (2)	1.7% (8)	11.8% (56)	20.5% (97)	31.9% (151)	33.6% (159)	4.23	473
b. Finding books on the shelves	0.2% (1)	1.9% (9)	15.4% (73)	22.5% (107)	31.6% (150)	28.4% (135)	4.16	475
c. Library Catalog	0.6% (3)	1.3% (6)	12.2% (58)	22.9% (109)	37.5% (178)	25.5% (121)	4.28	475
d. Online databases (e.g., Academic OneFile, etc)	0.6% (3)	0.8% (4)	13.1% (62)	24.6% (117)	42.5% (202)	18.3% (87)	4.32	475
e. Periodical collection (magazine and newspaper holdings)	0.6% (3)	1.3% (6)	12.3% (58)	17.4% (82)	31.1% (147)	37.3% (176)	4.23	472
f. Remote database searching from off-campus computers (e.g., Academic OneFile)	0.8% (4)	1.1% (5)	10.5% (50)	26.8% (127)	32.5% (154)	28.3% (134)	4.24	474
g. Interlibrary loans (PASCAL)	0.2% (1)	0.4% (2)	11.2% (53)	13.5% (64)	26.7% (127)	48.0% (228)	4.27	475
h. Reference collection	0.4% (2)	0.6% (3)	13.1% (62)	19.2% (91)	32.1% (152)	34.6% (164)	4.25	474
i. Reference services	0.6% (3)	0.4% (2)	12.5% (59)	19.2% (91)	32.3% (153)	34.9% (165)	4.26	473
j. Handouts/Brochures	0.4% (2)	0.2% (1)	12.0% (57)	17.3% (82)	29.3% (139)	40.7% (193)	4.26	474

73. Please rate the following items on Library materials. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							482
	skipped question							1,854
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Library's collection in your major or specialty	1.9% (9)	2.5% (12)	14.6% (70)	21.2% (102)	22.9% (110)	37.0% (178)	3.96	481
b. Degree the Library materials are up-to-date	1.0% (5)	1.7% (8)	14.8% (71)	22.7% (109)	27.0% (130)	32.8% (158)	4.09	481
c. Degree the Library has the resources to meet your needs	0.6% (3)	1.2% (6)	15.2% (73)	24.5% (118)	30.1% (145)	28.3% (136)	4.15	481

74. Please rate the following items on the Library facilities and equipment. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							483
	skipped question							1,853
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Hours of operation	2.1% (10)	3.9% (19)	17.2% (83)	23.2% (112)	37.7% (182)	15.9% (77)	4.08	483
b. Pleasantness of physical surroundings	1.2% (6)	1.7% (8)	14.5% (70)	23.4% (113)	47.2% (228)	12.0% (58)	4.29	483
c. Temperature	0.4% (2)	1.9% (9)	17.6% (85)	26.1% (126)	41.2% (199)	12.8% (62)	4.21	483
d. Lighting	0.4% (2)	1.2% (6)	12.4% (60)	27.3% (132)	46.8% (226)	11.8% (57)	4.35	483
e. Signs	0.2% (1)	1.7% (8)	15.7% (76)	24.2% (117)	43.3% (209)	14.9% (72)	4.28	483
f. Quietness	2.9% (14)	2.9% (14)	16.8% (81)	27.2% (131)	38.4% (185)	11.8% (57)	4.08	482
g. Adequacy of work space	1.9% (9)	2.9% (14)	16.0% (77)	23.2% (112)	44.4% (214)	11.6% (56)	4.19	482
h. Physical organization	0.2% (1)	2.7% (13)	13.7% (66)	26.6% (128)	44.5% (214)	12.3% (59)	4.28	481
i. Seating	2.3% (11)	4.1% (20)	15.7% (76)	24.0% (116)	42.4% (205)	11.4% (55)	4.13	483
j. Individual carrels	1.9% (9)	1.5% (7)	17.4% (84)	21.8% (105)	37.1% (179)	20.3% (98)	4.14	482
k. Group study/conference rooms	1.7% (8)	2.3% (11)	13.7% (66)	19.5% (94)	37.6% (181)	25.3% (122)	4.19	482
l. Copiers	0.6% (3)	1.9% (9)	12.9% (62)	20.2% (97)	44.7% (215)	19.8% (95)	4.33	481
m. Computers	1.7% (8)	3.1% (15)	13.5% (65)	21.5% (103)	47.3% (227)	12.9% (62)	4.26	480

75. Please rate the following items on the Library staff. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don't Know) for any item you feel you cannot rate
	answered question							481
	skipped question							1,855
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Assistance provided to you by the Library staff	2.3% (11)	1.9% (9)	11.3% (54)	20.4% (98)	43.5% (209)	20.6% (99)	4.27	480
b. Attitude of the Library staff when helping you	2.3% (11)	2.3% (11)	11.0% (53)	18.1% (87)	46.8% (225)	19.5% (94)	4.30	481
c. Willingness of the Library staff to help you	1.3% (6)	1.5% (7)	11.0% (53)	20.8% (100)	46.7% (224)	18.8% (90)	4.36	480
d. Expertise of the Library staff	0.6% (3)	1.9% (9)	10.2% (49)	20.4% (98)	45.3% (218)	21.6% (104)	4.38	481
e. Degree the Library staff responds to your needs in a timely manner	1.3% (6)	1.3% (6)	10.3% (49)	20.8% (99)	45.9% (219)	20.5% (98)	4.37	477

76. What other resources do you feel the Library needs?
	answered question	73
	skipped question	2,263
		Response Count
view		73

77. Do you have any additional comments regarding the Library?
	answered question	39
	skipped question	2,297
		Response Count
view		39

78. What suggestions do you have for improving Tri-County Technical College?
	answered question	162
	skipped question	2,174
		Response Count
view		162

79. Please rate the following items on the admissions staff. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don’t Know) for any item you feel you cannot rate.
	answered question							613
	skipped question							1,723
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Assistance provided to you by the admissions staff	2.6% (16)	4.9% (30)	23.3% (143)	26.6% (163)	27.2% (167)	15.3% (94)	3.84	613
b. Attitude of the admissions staff when helping you	4.4% (27)	7.0% (43)	19.7% (121)	25.9% (159)	28.2% (173)	14.7% (90)	3.78	613
c. Willingness of the admissions staff to help you	2.6% (16)	6.5% (40)	20.3% (124)	26.3% (161)	29.6% (181)	14.7% (90)	3.86	612
d. Knowledge of the admissions staff	4.4% (27)	6.1% (37)	21.3% (130)	25.5% (156)	26.8% (164)	15.9% (97)	3.76	611
e. Degree the admissions staff responds to your needs in a timely manner	3.6% (22)	6.2% (38)	20.6% (126)	26.1% (160)	26.9% (165)	16.6% (102)	3.80	613

80. Please rate the following items on admissions services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don’t Know) for any item you feel you cannot rate.
	answered question							613
	skipped question							1,723
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of admissions services to students	1.8% (11)	5.1% (31)	18.8% (115)	27.7% (170)	25.9% (159)	20.7% (127)	3.90	613
b. Quality of the admissions services provided to students	2.6% (16)	4.2% (26)	19.4% (119)	27.4% (168)	25.4% (156)	20.9% (128)	3.87	613
c. Effectiveness of admissions services in meeting the needs of students	2.3% (14)	4.4% (27)	19.8% (121)	25.8% (158)	26.3% (161)	21.4% (131)	3.88	612
d. Communication to students about the College's enrollment process	2.5% (15)	5.6% (34)	19.6% (120)	26.2% (160)	26.4% (161)	19.8% (121)	3.85	611
e. Assistance to students in the completion of the enrollment process	2.8% (17)	5.6% (34)	19.0% (116)	23.7% (145)	28.3% (173)	20.6% (126)	3.87	611

81. What could the College have done to make it easier for you to attend?
	answered question	131
	skipped question	2,205
		Response Count
view		131

82. Please rate how often you have utilized the following services. [Circle Never, Sometimes, or Frequently, for each item].
	answered question				605
	skipped question				1,731
	Never	Sometimes	Frequently	Rating Average	Rating Count
a. Services for students with disabilities or special needs	83.9% (507)	11.3% (68)	4.8% (29)	1.21	604
b. Diversity workshops or activities	79.5% (480)	16.4% (99)	4.1% (25)	1.25	604
c. Assistance in dealing with challenges interfering with academic performance	77.2% (465)	19.6% (118)	3.2% (19)	1.26	602
d. Participation in a Student Activities/Student Government Association campus activities, meetings or workshops	80.2% (483)	15.4% (93)	4.3% (26)	1.24	602

83. Please rate the following items on student engagement. Circle one number from 1 (Very Poor) to 5 (Very Good) for each item. Circle DK (Don't Know) for any item you feel you cannot rate
	answered question							606
	skipped question							1,730
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of campus activities and events	4.8% (29)	5.6% (34)	17.8% (108)	14.5% (88)	10.2% (62)	47.0% (285)	3.37	606
b. Quality of student activities/events provided for students	4.5% (27)	6.3% (38)	15.2% (92)	14.5% (88)	10.1% (61)	49.4% (299)	3.39	605
c. Sufficient number of student organizations	4.6% (28)	5.5% (33)	16.5% (100)	13.1% (79)	10.6% (64)	49.8% (301)	3.39	605
d. Overall effectiveness of student organizations in meeting the needs of students	4.2% (25)	4.0% (24)	16.4% (99)	13.6% (82)	10.8% (65)	51.0% (307)	3.47	602

84. What suggestions do you have for improving the College’s efforts to provide student engagement opportunities?
	answered question	64
	skipped question	2,272
		Response Count
view		64

85. Please rate the following items on the career services staff. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don’t Know) for any item you feel you cannot rate.
	answered question							607
	skipped question							1,729
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Assistance provided to you by the career services staff	1.8% (11)	2.5% (15)	13.8% (84)	15.0% (91)	15.8% (96)	51.1% (310)	3.83	607
b. Attitude of the career services staff when helping you	2.0% (12)	2.0% (12)	13.5% (82)	14.5% (88)	16.8% (102)	51.2% (311)	3.86	607
c. Willingness of the career services staff to help you	1.6% (10)	1.8% (11)	12.7% (77)	16.3% (99)	16.3% (99)	51.2% (311)	3.90	607
d. Expertise of the career services staff	1.0% (6)	1.8% (11)	13.5% (82)	15.8% (96)	16.3% (99)	51.6% (313)	3.92	607
e. Degree the career services staff responds to your needs in a timely manner	1.8% (11)	2.3% (14)	13.2% (80)	15.0% (91)	16.3% (99)	51.3% (311)	3.86	606

86. Please rate the following items on career services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							609
	skipped question							1,727
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of job placement services to students	1.8% (11)	1.6% (10)	10.5% (64)	10.7% (65)	10.4% (63)	65.0% (395)	3.75	608
b. Quality of the job placement services provided to students	1.6% (10)	1.5% (9)	9.1% (55)	11.0% (67)	10.0% (61)	66.7% (405)	3.79	607
c. Effectiveness of job placement services in meeting the needs of students	1.6% (10)	1.1% (7)	9.5% (58)	9.7% (59)	10.8% (66)	67.2% (409)	3.82	609
d. Helping students write effective resumes	1.6% (10)	1.6% (10)	9.2% (56)	10.2% (62)	11.8% (72)	65.5% (399)	3.84	609
e. Helping students develop effective job interviewing skills	1.3% (8)	1.2% (7)	8.9% (54)	10.4% (63)	12.3% (75)	66.0% (401)	3.92	608
f. Assisting students in conducting a successful job search	1.2% (7)	1.8% (11)	8.6% (52)	9.0% (55)	12.5% (76)	66.9% (407)	3.91	608
g. Providing students with information on job openings	2.0% (12)	2.1% (13)	9.5% (58)	9.4% (57)	11.3% (69)	65.6% (399)	3.76	608
h. Providing the career interest testing needed by students	1.5% (9)	1.8% (11)	9.0% (55)	10.5% (64)	11.2% (68)	66.0% (401)	3.83	608
i. Providing students with information about career opportunities	1.5% (9)	1.8% (11)	9.7% (59)	11.2% (68)	12.0% (73)	63.9% (389)	3.84	609
j. Helping students identify and explore their career options	1.5% (9)	1.8% (11)	9.1% (55)	11.1% (67)	12.6% (76)	64.0% (387)	3.87	605

87. What suggestions do you have for improving the College’s career services?
	answered question	31
	skipped question	2,305
		Response Count
view		31

88. What type of smartphone do you use? [Circle only one.]
	answered question		579
	skipped question		1,757
		Response Percent	Response Count
I don't have a smartphone		25.7%	149
iPhone		40.8%	236
Droid		32.1%	186
Blackberry		1.4%	8
Other (please specify) view			22

89. When the College needs to send information what is your preferred method for receiving information? [Circle only one.]
	answered question		596
	skipped question		1,740
		Response Percent	Response Count
Mail		5.7%	34
TCTC email		58.2%	347
Other email		10.7%	64
Website		0.8%	5
Text		21.8%	130
Phone		2.7%	16
Other (please specify) view			8

90. Please rate the following items in terms of the overall EFFECTIVENESS of the methods we use in communicating with our students. Circle one number from 1 (Definitely No) to 5 (Definitely Yes) for each item. Circle DK (Don't Know) for any item you feel you cannot rate.
	answered question							520
	skipped question							1,816
	1	2	3	4	5	DK	Rating Average	Rating Count
a. The eTC web portal provides the information you need as a student	2.7% (14)	5.4% (28)	18.1% (94)	29.6% (154)	39.4% (205)	4.8% (25)	4.03	520
b. The eTC web portal is easy to navigate	4.6% (24)	7.7% (40)	19.7% (102)	27.4% (142)	37.5% (194)	3.1% (16)	3.88	518
c. It is easy/convenient for you to register for classes using the eTC web portal	4.4% (23)	6.4% (33)	18.3% (95)	28.5% (148)	38.5% (200)	3.9% (20)	3.94	519
d. It is easy/convenient for you to check your bill and schedule using the eTC web portal	2.7% (14)	3.1% (16)	14.6% (76)	30.0% (156)	45.6% (237)	4.0% (21)	4.17	520
e. It is easy/convenient for you to check your financial aid status using the eTC web portal	3.7% (19)	4.6% (24)	16.4% (85)	27.4% (142)	41.6% (216)	6.4% (33)	4.05	519
f. The eTC web portal is attractive and appealing	9.7% (50)	7.6% (39)	23.1% (119)	24.8% (128)	30.6% (158)	4.3% (22)	3.62	516

91. Please rate the following items in terms of the overall EFFECTIVENESS of the methods we use in communicating with our students. Circle one number from 1 (Very Useless) to 5 (Very Useful) for each item. Circle DK (Don't Know) for any item you feel you cannot rate.
	answered question							521
	skipped question							1,815
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Usefulness of Email	4.0% (21)	7.3% (38)	17.7% (92)	25.9% (135)	42.4% (221)	2.7% (14)	3.98	521
b. Usefulness of eTC Announcements	6.3% (33)	9.8% (51)	20.0% (104)	26.3% (137)	33.2% (173)	4.4% (23)	3.73	521
c. Usefulness of Social Media (e.g. Facebook and Twitter)	9.5% (49)	7.9% (41)	17.0% (88)	15.4% (80)	31.1% (161)	19.1% (99)	3.63	518
d. Usefulness of Post Cards/Mailed Letters	10.8% (56)	8.3% (43)	21.6% (112)	19.1% (99)	23.9% (124)	16.2% (84)	3.44	518
e. Usefulness of Fliers/Brochures	12.9% (67)	9.0% (47)	23.1% (120)	17.5% (91)	20.6% (107)	16.9% (88)	3.29	520
f. Usefulness of Screen Savers/TV Monitors	13.1% (68)	9.7% (50)	21.6% (112)	17.0% (88)	21.6% (112)	17.0% (88)	3.29	518
g. Usefulness of Text Messages	8.8% (46)	6.0% (31)	14.2% (74)	16.7% (87)	31.0% (161)	23.3% (121)	3.72	520
h. Usefulness of Posters	9.4% (49)	8.5% (44)	25.4% (132)	16.9% (88)	24.6% (128)	15.2% (79)	3.46	520

92. Please rate the following items on the QUALITY of the College's catalog. Circle one number from 1 (Definitely No) to 5 (Definitely Yes) for each item. Circle DK (Don't Know) for any item you feel you cannot rate.
	answered question							519
	skipped question							1,817
	1	2	3	4	5	DK	Rating Average	Rating Count
a. The Catalog presents information in an easy-to-understand manner	3.9% (20)	5.2% (27)	21.8% (113)	22.4% (116)	29.5% (153)	17.3% (90)	3.83	519
b. The Catalog is a useful tool for planning and managing your education	2.9% (15)	3.5% (18)	20.6% (107)	22.0% (114)	33.3% (173)	17.7% (92)	3.96	519
c. The Catalog is attractive and appealing	4.4% (23)	6.7% (35)	20.6% (107)	20.2% (105)	29.7% (154)	18.3% (95)	3.78	519

93. What suggestions do you have for improving the effectiveness of the methods we use to communicate with students?
	answered question	45
	skipped question	2,291
		Response Count
view		45

94. Please rate the following items on the financial/student aid staff. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don’t Know) for any item you feel you cannot rate.
	answered question							518
	skipped question							1,818
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Assistance provided to you by the financial/student aid staff	7.5% (39)	8.7% (45)	18.0% (93)	23.9% (124)	28.8% (149)	13.1% (68)	3.66	518
b. Attitude of the financial/student aid staff when helping you	9.3% (48)	8.1% (42)	20.7% (107)	18.7% (97)	29.2% (151)	14.1% (73)	3.59	518
c. Willingness of the financial/student aid staff to help you	7.2% (37)	8.9% (46)	22.1% (114)	19.0% (98)	29.2% (151)	13.7% (71)	3.63	517
d. Expertise of the financial/student aid staff	5.6% (29)	8.9% (46)	20.0% (103)	22.9% (118)	28.3% (146)	14.3% (74)	3.69	516
e. Degree the financial/student aid staff responds to your needs in a timely manner	7.2% (37)	9.3% (48)	21.2% (109)	20.0% (103)	27.8% (143)	14.6% (75)	3.61	515

95. Please rate the following items on financial/student aid services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							520
	skipped question							1,816
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of financial aid services to students	5.0% (26)	6.5% (34)	22.1% (115)	21.3% (111)	30.8% (160)	14.2% (74)	3.77	520
b. Quality of the financial aid services provided to students	4.6% (24)	6.9% (36)	20.7% (107)	23.2% (120)	29.3% (152)	15.3% (79)	3.77	518
c. Effectiveness of financial aid services in meeting the needs of students	4.8% (25)	8.3% (43)	18.5% (96)	22.9% (119)	29.4% (153)	16.2% (84)	3.76	520
d. Availability of veterans services to students	1.9% (10)	2.3% (12)	9.2% (48)	11.0% (57)	18.1% (94)	57.4% (298)	3.96	519
e. Quality of the veterans services provided to students	2.1% (11)	2.7% (14)	8.3% (43)	10.8% (56)	17.3% (90)	58.8% (305)	3.93	519
f. Effectiveness of veterans services in meeting the needs of students	1.9% (10)	2.7% (14)	9.1% (47)	10.0% (52)	18.1% (94)	58.1% (301)	3.95	518
g. Providing information on available financial aid opportunities	9.1% (47)	9.3% (48)	21.7% (112)	17.1% (88)	25.0% (129)	17.8% (92)	3.48	516
h. Assisting students in completing the financial aid process	7.0% (36)	7.9% (41)	18.6% (96)	19.1% (99)	27.9% (144)	19.5% (101)	3.66	517

96. What suggestions do you have for improving the College’s financial/student aid services?
	answered question	115
	skipped question	2,221
		Response Count
view		115

97. Please rate the following items on the student records staff. Check one number from 1 (Very Inadequate) to 5 (Very Adequate) for each item. Check DK (Don’t Know) for any item you feel you cannot rate
	answered question							520
	skipped question							1,816
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Assistance provided to you by the student records staff	2.1% (11)	4.6% (24)	17.3% (90)	19.5% (101)	25.4% (132)	31.0% (161)	3.89	519
b. Attitude of the student records staff when helping you	2.5% (13)	5.4% (28)	16.7% (87)	18.3% (95)	26.2% (136)	31.0% (161)	3.87	520
c. Willingness of the student records staff to help you	2.5% (13)	5.0% (26)	17.1% (89)	18.1% (94)	26.6% (138)	30.6% (159)	3.88	519
d. Expertise of the student records staff	1.7% (9)	4.8% (25)	17.3% (90)	17.1% (89)	26.2% (136)	32.8% (170)	3.91	519
e. Degree the student records staff responds to your needs in a timely manner	2.5% (13)	3.3% (17)	16.8% (87)	19.5% (101)	25.9% (134)	31.9% (165)	3.93	517

98. Please rate the following items on student records services. Check one number from 1 (Very Poor) to 5 (Very Good) for each item. Check DK (Don't Know) for any item you feel you cannot rate.
	answered question							520
	skipped question							1,816
	1	2	3	4	5	DK	Rating Average	Rating Count
a. Availability of student records, i.e., transcripts, withdrawal forms,enrollment verifications to students	2.9% (15)	3.1% (16)	16.8% (87)	16.4% (85)	30.3% (157)	30.6% (159)	3.98	519
b. Quality of the student records services provided to students	2.1% (11)	3.8% (20)	16.7% (87)	19.2% (100)	28.1% (146)	30.0% (156)	3.96	520
c. Effectiveness of the student records services in meeting the needs of students	2.5% (13)	3.5% (18)	16.4% (85)	18.0% (93)	28.4% (147)	31.1% (161)	3.96	517
d. Providing clear and easy-to-follow course registration procedures	2.3% (12)	4.0% (21)	17.7% (92)	21.0% (109)	28.3% (147)	26.7% (139)	3.94	520
e. Providing clear and easy-to-follow withdrawal procedures	2.9% (15)	3.3% (17)	16.2% (84)	16.0% (83)	29.3% (152)	32.4% (168)	3.97	519

99. What suggestions do you have for improving the College’s student records services?
	answered question	56
	skipped question	2,280
		Response Count
view		56