1. Are you: | |||
---|---|---|---|
answered question | 248 | ||
skipped question | 1 | ||
Response Percent | Response Count | ||
Teaching faculty (curriculum or non-curriculum) | 52.8% | 131 | |
Non-teaching faculty | 4.0% | 10 | |
Staff/administration | 40.3% | 100 | |
Both teaching faculty and staff/administration | 2.8% | 7 |
2. Are you: | |||
---|---|---|---|
answered question | 248 | ||
skipped question | 1 | ||
Response Percent | Response Count | ||
Full-time | 65.3% | 162 | |
Part-time or adjunct | 34.7% | 86 |
3. Are you: | |||
---|---|---|---|
answered question | 248 | ||
skipped question | 1 | ||
Response Percent | Response Count | ||
Female | 69.8% | 173 | |
Male | 30.2% | 75 |
4. Please indicate the approximate number of years you have worked at Tri-County Technical College | |||
---|---|---|---|
answered question | 248 | ||
skipped question | 1 | ||
Response Percent | Response Count | ||
Less than 1 year | 5.2% | 13 | |
1-3 | 31.9% | 79 | |
4-6 | 21.4% | 53 | |
7-9 | 12.1% | 30 | |
10-12 | 8.9% | 22 | |
13-15 | 4.8% | 12 | |
16-18 | 2.8% | 7 | |
19-21 | 5.2% | 13 | |
More than 21 years | 7.7% | 19 |
5. In which division do you work? | |||
---|---|---|---|
answered question | 248 | ||
skipped question | 1 | ||
Response Percent | Response Count | ||
Academic Affairs (non-instructional) | 8.9% | 22 | |
-- Arts and Sciences | 29.4% | 73 | |
-- Business and Public Services | 10.5% | 26 | |
-- Health Education | 10.1% | 25 | |
-- Industrial and Engineering Technology | 11.3% | 28 | |
Business Affairs | 11.7% | 29 | |
Economic and Institutional Advancement | 5.2% | 13 | |
Student Affairs | 12.9% | 32 |
6. Please rate the following items on employee work conditions at the College using a scale from 1 (very inadequate) to 5 (very adequate) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 231 | |||||||
skipped question | 18 | |||||||
1 - Very Inadequate | 2 | 3 | 4 | 5 - Very Adequate | Don't know | Rating Average | Response Count | |
Fair and equal treatment of employees by your supervisor | 3.0% (7) | 4.8% (11) | 8.7% (20) | 17.3% (40) | 64.1% (148) | 2.2% (5) | 4.38 | 231 |
Receiving recognition for your work | 3.0% (7) | 10.4% (24) | 16.9% (39) | 26.8% (62) | 40.3% (93) | 2.6% (6) | 3.93 | 231 |
System for resolving complaints and problems | 3.1% (7) | 7.0% (16) | 16.2% (37) | 23.6% (54) | 40.6% (93) | 9.6% (22) | 4.01 | 229 |
Communication between you and your supervisor | 2.2% (5) | 5.2% (12) | 11.4% (26) | 22.3% (51) | 59.0% (135) | 0.0% (0) | 4.31 | 229 |
Equity of work load | 3.9% (9) | 6.5% (15) | 17.0% (39) | 27.0% (62) | 41.7% (96) | 3.9% (9) | 4.00 | 230 |
On-the-job training | 3.5% (8) | 9.2% (21) | 19.7% (45) | 31.1% (71) | 32.0% (73) | 4.4% (10) | 3.83 | 228 |
Rate of pay for your job | 8.3% (19) | 17.5% (40) | 30.1% (69) | 30.1% (69) | 13.1% (30) | 0.9% (2) | 3.22 | 229 |
Chances of advancement | 12.9% (29) | 16.0% (36) | 28.4% (64) | 20.9% (47) | 10.7% (24) | 11.1% (25) | 3.01 | 225 |
Access to information needed to do your job | 1.3% (3) | 3.0% (7) | 14.7% (34) | 40.3% (93) | 39.8% (92) | 0.9% (2) | 4.15 | 231 |
Adequacy of tools and equipment required for your job | 3.0% (7) | 5.2% (12) | 14.7% (34) | 35.9% (83) | 40.7% (94) | 0.4% (1) | 4.07 | 231 |
Ease of obtaining supplies required for your job | 1.7% (4) | 3.5% (8) | 13.0% (30) | 34.3% (79) | 45.7% (105) | 1.7% (4) | 4.21 | 230 |
Your supervisor's support for you in performing your job | 2.2% (5) | 6.5% (15) | 6.9% (16) | 17.7% (41) | 65.4% (151) | 1.3% (3) | 4.39 | 231 |
Your supervisor's responsiveness to your ideas | 2.2% (5) | 4.8% (11) | 8.7% (20) | 24.3% (56) | 58.3% (134) | 1.7% (4) | 4.34 | 230 |
7. The following lists seven reasons for working at the College. Please rank the seven items from 1 (Most Important) to 7 (Least Important) for why you work at the College. | |||||||||
---|---|---|---|---|---|---|---|---|---|
answered question | 231 | ||||||||
skipped question | 18 | ||||||||
1 - Most Important | 2 | 3 | 4 | 5 | 6 | 7 - Least Important | Rating Average | Response Count | |
Compensation | 15.8% (33) | 15.8% (33) | 29.2% (61) | 17.2% (36) | 7.2% (15) | 10.0% (21) | 4.8% (10) | 3.33 | 209 |
Flexible work schedule | 17.8% (37) | 22.1% (46) | 17.3% (36) | 10.6% (22) | 7.2% (15) | 7.2% (15) | 17.8% (37) | 3.60 | 208 |
Insurance benefits | 4.9% (10) | 18.4% (38) | 10.2% (21) | 19.4% (40) | 18.4% (38) | 10.7% (22) | 18.0% (37) | 4.32 | 206 |
Job satisfaction | 47.5% (103) | 19.4% (42) | 11.1% (24) | 7.4% (16) | 7.8% (17) | 4.1% (9) | 2.8% (6) | 2.32 | 217 |
Job security | 11.2% (24) | 18.2% (39) | 15.9% (34) | 23.4% (50) | 18.7% (40) | 8.9% (19) | 3.7% (8) | 3.62 | 214 |
Leave benefits | 0.5% (1) | 1.4% (3) | 6.6% (14) | 7.5% (16) | 21.6% (46) | 31.9% (68) | 30.5% (65) | 5.66 | 213 |
Retirements benefits | 4.6% (10) | 9.1% (20) | 11.0% (24) | 15.1% (33) | 16.9% (37) | 25.1% (55) | 18.3% (40) | 4.79 | 219 |
8. Please indicate whether you would be interested in attending the following development activities. | |||||
---|---|---|---|---|---|
answered question | 231 | ||||
skipped question | 18 | ||||
Yes | Maybe | No | Rating Average | Response Count | |
Benefits (retirement, insurance) | 37.7% (86) | 37.7% (86) | 24.6% (56) | 1.87 | 228 |
Communication (public speaking, business writing, writing policy/procedure) | 23.3% (53) | 36.1% (82) | 40.5% (92) | 2.17 | 227 |
Diversity (NCBI, cultural appreciation) | 18.6% (42) | 39.4% (89) | 42.0% (95) | 2.23 | 226 |
Employment Law | 20.4% (46) | 34.1% (77) | 45.6% (103) | 2.25 | 226 |
Financial (retirement planning, debt management, credit management) | 43.0% (98) | 35.1% (80) | 21.9% (50) | 1.79 | 228 |
Health (diabetes, blood pressure, asthma) | 28.8% (65) | 39.4% (89) | 31.9% (72) | 2.03 | 226 |
Leadership (motivating, coaching, mentoring) | 40.5% (92) | 42.7% (97) | 16.7% (38) | 1.76 | 227 |
Legal (estate planning, wills, trusts) | 30.5% (69) | 41.6% (94) | 27.9% (63) | 1.97 | 226 |
Life style (stress management, time management) | 31.6% (71) | 42.2% (95) | 26.2% (59) | 1.95 | 225 |
Management (performance appraisals, discipline) | 29.8% (67) | 38.7% (87) | 31.6% (71) | 2.02 | 225 |
Networking (learning about college services, team building, MBS, Myers/Briggs) | 31.0% (70) | 40.3% (91) | 28.8% (65) | 1.98 | 226 |
Nutrition | 24.4% (55) | 40.9% (92) | 34.7% (78) | 2.10 | 225 |
Soft skills (interpersonal relations, customer service, conflict management) | 31.6% (71) | 37.3% (84) | 31.1% (70) | 2.00 | 225 |
Technical skills (software, project management) | 43.9% (100) | 36.8% (84) | 19.3% (44) | 1.75 | 228 |
Weight management | 20.6% (47) | 40.4% (92) | 39.0% (89) | 2.18 | 228 |
Wellness (exercise, smoking cessation) | 27.8% (63) | 37.0% (84) | 35.2% (80) | 2.07 | 227 |
9. Please rate likelihood that you would participate in development activities at the following start times. | |||||||
---|---|---|---|---|---|---|---|
answered question | 231 | ||||||
skipped question | 18 | ||||||
Very unlikely | Unlikely | Neutral | Likely | Very likely | Rating Average | Response Count | |
8 a.m. | 44.5% (98) | 14.1% (31) | 14.1% (31) | 17.7% (39) | 9.5% (21) | 2.34 | 220 |
9 a.m. | 28.3% (62) | 11.4% (25) | 16.4% (36) | 29.2% (64) | 14.6% (32) | 2.90 | 219 |
10 a.m. | 24.1% (53) | 8.2% (18) | 17.7% (39) | 35.0% (77) | 15.0% (33) | 3.09 | 220 |
11 a.m. | 23.4% (51) | 7.8% (17) | 20.2% (44) | 33.0% (72) | 15.6% (34) | 3.10 | 218 |
12 p.m. | 24.3% (53) | 14.2% (31) | 21.6% (47) | 28.4% (62) | 11.5% (25) | 2.89 | 218 |
1 p.m. | 18.7% (41) | 11.9% (26) | 21.5% (47) | 34.2% (75) | 13.7% (30) | 3.12 | 219 |
2 p.m. | 15.1% (33) | 7.3% (16) | 21.5% (47) | 38.8% (85) | 17.4% (38) | 3.36 | 219 |
3 p.m. | 17.6% (39) | 8.6% (19) | 21.7% (48) | 39.8% (88) | 12.2% (27) | 3.20 | 221 |
4 p.m. | 28.3% (62) | 18.7% (41) | 20.5% (45) | 22.8% (50) | 9.6% (21) | 2.67 | 219 |
5 p.m. | 45.2% (98) | 20.3% (44) | 14.7% (32) | 13.4% (29) | 6.5% (14) | 2.16 | 217 |
6 p.m. | 48.1% (103) | 21.0% (45) | 14.5% (31) | 10.7% (23) | 5.6% (12) | 2.05 | 214 |
7 p.m. | 50.5% (106) | 19.5% (41) | 15.7% (33) | 9.0% (19) | 5.2% (11) | 1.99 | 210 |
Asynchronous (on-line and self-paced) | 13.7% (29) | 2.8% (6) | 20.3% (43) | 27.4% (58) | 35.8% (76) | 3.69 | 212 |
Activity hour | 20.0% (41) | 4.9% (10) | 37.1% (76) | 26.8% (55) | 11.2% (23) | 3.04 | 205 |
10. Please rank the following development activity lengths in the order you would be most willing to participate using a scale from 1(most willing) to 5 (least willing). | |||||||
---|---|---|---|---|---|---|---|
answered question | 225 | ||||||
skipped question | 24 | ||||||
1 - Most willing | 2 | 3 | 4 | 5 - Least willing | Rating Average | Response Count | |
1 hour | 78.3% (166) | 14.2% (30) | 2.8% (6) | 0.9% (2) | 3.8% (8) | 1.38 | 212 |
90 minutes | 10.2% (21) | 67.5% (139) | 16.5% (34) | 4.9% (10) | 1.0% (2) | 2.19 | 206 |
2 hours | 4.0% (8) | 2.5% (5) | 60.6% (120) | 30.3% (60) | 2.5% (5) | 3.25 | 198 |
3 hours | 0.5% (1) | 2.0% (4) | 3.4% (7) | 47.3% (97) | 46.8% (96) | 4.38 | 205 |
½ day with meal | 10.0% (21) | 15.6% (33) | 19.4% (41) | 14.7% (31) | 40.3% (85) | 3.60 | 211 |
11. Please rank the days of the week in which you would prefer to participate in development activities using a scale from 1 (most willing) to 5 (least willing) | |||||||
---|---|---|---|---|---|---|---|
answered question | 226 | ||||||
skipped question | 23 | ||||||
1 - Most willing | 2 | 3 | 4 | 5 - Least willing | Rating Average | Response Count | |
Monday | 30.2% (61) | 16.3% (33) | 11.9% (24) | 21.8% (44) | 19.8% (40) | 2.85 | 202 |
Tuesday | 32.5% (67) | 36.4% (75) | 12.6% (26) | 17.0% (35) | 1.5% (3) | 2.18 | 206 |
Wednesday | 15.0% (31) | 23.2% (48) | 44.9% (93) | 14.5% (30) | 2.4% (5) | 2.66 | 207 |
Thursday | 11.6% (24) | 24.2% (50) | 21.3% (44) | 35.3% (73) | 7.7% (16) | 3.03 | 207 |
Friday | 14.2% (30) | 3.8% (8) | 6.6% (14) | 9.5% (20) | 65.9% (139) | 4.09 | 211 |
12. Please indicate how likely you would be to attend development activities in each of the following formats. | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 227 | |||||||
skipped question | 22 | |||||||
Very unlikely | Somewhat unlikely | Neutral | Somewhat likely | Very likely | Don't know | Rating Average | Response Count | |
lecture | 9.4% (21) | 7.6% (17) | 18.8% (42) | 23.3% (52) | 39.9% (89) | 0.9% (2) | 3.77 | 223 |
Group work | 13.6% (30) | 14.1% (31) | 20.0% (44) | 29.1% (64) | 20.9% (46) | 2.3% (5) | 3.30 | 220 |
Case study analysis | 8.7% (19) | 14.2% (31) | 23.9% (52) | 30.3% (66) | 17.9% (39) | 5.0% (11) | 3.36 | 218 |
Video | 9.0% (20) | 10.8% (24) | 21.6% (48) | 31.1% (69) | 26.6% (59) | 0.9% (2) | 3.56 | 222 |
On-line | 10.4% (23) | 7.7% (17) | 16.7% (37) | 26.1% (58) | 37.4% (83) | 1.8% (4) | 3.74 | 222 |
Formal discussion group | 10.8% (24) | 12.2% (27) | 27.9% (62) | 27.9% (62) | 18.5% (41) | 2.7% (6) | 3.32 | 222 |
Informal discussion group | 7.1% (15) | 8.5% (18) | 18.5% (39) | 32.2% (68) | 30.8% (65) | 2.8% (6) | 3.73 | 211 |
Other (please specify) | 1 |
13. Did you attend one or more workshops on Professional Development day (11/2/2010)? | |||
---|---|---|---|
answered question | 229 | ||
skipped question | 20 | ||
Response Percent | Response Count | ||
Yes | 52.4% | 120 | |
No | 47.6% | 109 |
14. Please rate the following aspects of your experience | ||||
---|---|---|---|---|
answered question | 122 | |||
skipped question | 127 | |||
Liked | Disliked | No opinion | Response Count | |
Length of Sessions | 95.9% (117) | 2.5% (3) | 1.6% (2) | 122 |
Design of the day using Concurrent Sessions | 91.0% (111) | 4.1% (5) | 4.9% (6) | 122 |
Number of available time slots during the day | 89.3% (109) | 2.5% (3) | 8.2% (10) | 122 |
Mix/Variety of available workshops | 87.5% (105) | 5.8% (7) | 6.7% (8) | 120 |
15. The following is a listing of all the sessions offered on that day. Please identify from the list any session(s) that you wanted to attend, but couldn’t or that you would like to attend if we held as an individual workshop. | |||
---|---|---|---|
answered question | 108 | ||
skipped question | 141 | ||
Response Percent | Response Count | ||
5 Secrets to looking and Feeling Younger | 17.6% | 19 | |
5 Secrets to Permanent Weight Loss | 18.5% | 20 | |
5 Secrets to Preventing and Managing Diabetes | 14.8% | 16 | |
Active Shooter | 15.7% | 17 | |
Adaptive Leadership | 23.1% | 25 | |
Advising 101 | 13.9% | 15 | |
Basic Excel | 14.8% | 16 | |
Basic Word | 5.6% | 6 | |
Budgeting 101 | 12.0% | 13 | |
Cardiac Nutrition | 12.0% | 13 | |
Couponing 101 | 20.4% | 22 | |
Course Development | 13.9% | 15 | |
Crafting your Communications | 18.5% | 20 | |
Credit Reports and Scoring | 19.4% | 21 | |
Effective Use of Databases | 14.8% | 16 | |
Estate Planning | 25.9% | 28 | |
Financial Planning | 20.4% | 22 | |
Identity Theft | 16.7% | 18 | |
Intermediate Excel | 17.6% | 19 | |
Intermediate Word | 13.9% | 15 | |
Learn to Shag | 21.3% | 23 | |
Natural Solutions to Digestive Problems | 12.0% | 13 | |
Online Requisitions | 6.5% | 7 | |
Outlook Calendar | 19.4% | 21 | |
Project Management | 17.6% | 19 | |
Save Your Family's Life | 10.2% | 11 | |
Sugarfree Cooking | 9.3% | 10 | |
Tia Chi | 34.3% | 37 | |
Title III | 15.7% | 17 | |
Top 10 Misconceptions of Financial Aid | 20.4% | 22 | |
Total Body Workout | 19.4% | 21 | |
Wills & Probate | 16.7% | 18 |
16. Please list any suggestions you may have regarding other development activities that you would like to see offered by the College? | ||
---|---|---|
answered question | 19 | |
skipped question | 230 | |
Response Count | ||
19 |
17. What do you prefer for general sessions? | |||
---|---|---|---|
answered question | 122 | ||
skipped question | 127 | ||
Response Percent | Response Count | ||
Participating in hands-on activities | 33.6% | 41 | |
Listening to key note presentations | 45.9% | 56 | |
Socializing and networking | 20.5% | 25 |
18. Would you like for the College to continue to use the bi-annual General Election Day as a professional development day? | |||
---|---|---|---|
answered question | 118 | ||
skipped question | 131 | ||
Response Percent | Response Count | ||
Yes | 71.2% | 84 | |
No | 28.8% | 34 |
19. What did you like most about the day? | ||
---|---|---|
answered question | 79 | |
skipped question | 170 | |
Response Count | ||
79 |
20. What did you like least about the day? | ||
---|---|---|
answered question | 73 | |
skipped question | 176 | |
Response Count | ||
73 |
21. Please indicate your level of satisfaction with the following aspects of College's physical environment using a scale from 1 (very dissatisfied) to 5 (very satisfied) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 231 | |||||||
skipped question | 18 | |||||||
1 - Very dissatisfied | 2 | 3 | 4 | 5 - Very satisfied | Don't know | Rating Average | Response Count | |
Lighting of the grounds and walkways | 3.5% (8) | 6.5% (15) | 15.6% (36) | 34.2% (79) | 32.5% (75) | 7.8% (18) | 3.93 | 231 |
Appearance of the grounds and walkways | 0.4% (1) | 0.9% (2) | 6.9% (16) | 33.3% (77) | 57.1% (132) | 1.3% (3) | 4.48 | 231 |
Maintenance of the grounds and walkways | 0.4% (1) | 1.7% (4) | 7.8% (18) | 32.0% (74) | 56.3% (130) | 1.7% (4) | 4.44 | 231 |
Appearance of campus buildings | 1.7% (4) | 1.7% (4) | 14.7% (34) | 40.3% (93) | 40.3% (93) | 1.3% (3) | 4.17 | 231 |
Maintenance and upkeep of campus buildings | 2.2% (5) | 6.1% (14) | 17.4% (40) | 39.1% (90) | 33.9% (78) | 1.3% (3) | 3.98 | 230 |
Overall appearance of the campus | 0.0% (0) | 1.7% (4) | 9.1% (21) | 42.4% (98) | 44.6% (103) | 2.2% (5) | 4.33 | 231 |
Adequacy of space for teaching and learning | 3.1% (7) | 10.5% (24) | 25.9% (59) | 26.3% (60) | 20.6% (47) | 13.6% (31) | 3.59 | 228 |
Adequacy of space for academic support services (e.g., computer lab, writing center, library) | 2.6% (6) | 8.2% (19) | 22.5% (52) | 27.3% (63) | 20.8% (48) | 18.6% (43) | 3.68 | 231 |
Adequacy of space for student support services (e.g., financial aid, counseling, student records) | 3.5% (8) | 6.5% (15) | 19.0% (44) | 22.9% (53) | 17.3% (40) | 30.7% (71) | 3.64 | 231 |
Adequacy of space for workforce development | 0.9% (2) | 3.1% (7) | 18.0% (41) | 18.4% (42) | 15.4% (35) | 44.3% (101) | 3.80 | 228 |
22. Please indicate your level of satisfaction with the following services at the College's using a scale from 1 (very dissatisfied) to 5 (very satisfied) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 231 | |||||||
skipped question | 18 | |||||||
1 - Very dissatisfied | 2 | 3 | 4 | 5 - Very satisfied | Don't know | Rating Average | Response Count | |
Availability of parking spaces on campus | 26.4% (61) | 31.6% (73) | 19.5% (45) | 13.0% (30) | 8.7% (20) | 0.9% (2) | 2.45 | 231 |
Adequacy of signs on campus | 3.1% (7) | 11.8% (27) | 27.5% (63) | 33.2% (76) | 19.2% (44) | 5.2% (12) | 3.57 | 229 |
Quality of the telephone services on campus | 0.4% (1) | 5.6% (13) | 22.1% (51) | 31.2% (72) | 29.9% (69) | 10.8% (25) | 3.95 | 231 |
Availability of conference rooms | 2.6% (6) | 5.2% (12) | 18.7% (43) | 28.3% (65) | 18.3% (42) | 27.0% (62) | 3.74 | 230 |
Adequacy of office facilities | 5.2% (12) | 9.6% (22) | 23.0% (53) | 32.6% (75) | 18.3% (42) | 11.3% (26) | 3.55 | 230 |
Availability of restrooms | 1.3% (3) | 4.3% (10) | 16.1% (37) | 44.3% (102) | 31.3% (72) | 2.6% (6) | 4.03 | 230 |
Cleanliness of restrooms | 2.6% (6) | 10.4% (24) | 23.5% (54) | 37.4% (86) | 23.9% (55) | 2.2% (5) | 3.71 | 230 |
Cleanliness and housekeeping of your work space | 3.1% (7) | 8.3% (19) | 21.5% (49) | 36.8% (84) | 25.9% (59) | 4.4% (10) | 3.78 | 228 |
23. Please indicate your overall satisfaction with the following aspects of the computing environment and technical services using a scale from 1 (very dissatisfied) to 5 (very satisfied) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 225 | |||||||
skipped question | 24 | |||||||
1 - Very dissatisfied | 2 | 3 | 4 | 5 - Very satisfied | Don't know | Rating Average | Response Count | |
Overall, I am satisfied with the computing environment at Tri-County. | 2.7% (6) | 5.8% (13) | 21.8% (49) | 40.9% (92) | 24.4% (55) | 4.4% (10) | 3.82 | 225 |
Overall, I am satisfied with the variety of services provided by the Information Technology Division. | 1.8% (4) | 4.9% (11) | 21.3% (48) | 37.8% (85) | 28.9% (65) | 5.3% (12) | 3.92 | 225 |
Overall, I am satisified with the quality and reliability of services provided by the Information Technology Division. | 2.7% (6) | 7.6% (17) | 18.4% (41) | 40.4% (90) | 28.3% (63) | 2.7% (6) | 3.86 | 223 |
24. Please indicate your overall satisfaction with the following campus-wide information services and tools using a scale from 1 (very dissatisfied) to 5 (very satisfied) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 230 | |||||||
skipped question | 19 | |||||||
1 - Very dissatisfied | 2 | 3 | 4 | 5 - Very satisfied | Don't know | Rating Average | Response Count | |
0.9% (2) | 5.7% (13) | 15.2% (35) | 38.3% (88) | 40.0% (92) | 0.0% (0) | 4.11 | 230 | |
Spam filtering service for e-mail | 1.3% (3) | 4.3% (10) | 16.1% (37) | 34.3% (79) | 35.7% (82) | 8.3% (19) | 4.08 | 230 |
Internet access | 1.7% (4) | 4.8% (11) | 14.8% (34) | 37.1% (85) | 38.9% (89) | 2.6% (6) | 4.09 | 229 |
Internet Native Banner (INB) | 0.9% (2) | 4.4% (10) | 15.7% (36) | 34.9% (80) | 18.8% (43) | 25.3% (58) | 3.89 | 229 |
Self Service Banner (SSB) | 1.3% (3) | 2.6% (6) | 16.3% (37) | 36.1% (82) | 20.3% (46) | 23.3% (53) | 3.93 | 227 |
WebCT | 2.6% (6) | 3.1% (7) | 17.5% (40) | 28.1% (64) | 18.4% (42) | 30.3% (69) | 3.81 | 228 |
Network file storage (mapped network drives) | 1.8% (4) | 2.2% (5) | 15.8% (36) | 27.6% (63) | 16.2% (37) | 36.4% (83) | 3.86 | 228 |
Academic Web | 1.8% (4) | 4.4% (10) | 15.0% (34) | 27.0% (61) | 13.3% (30) | 38.5% (87) | 3.74 | 226 |
ISIS | 1.8% (4) | 0.9% (2) | 13.7% (31) | 31.7% (72) | 22.9% (52) | 29.1% (66) | 4.03 | 227 |
eTC portal | 3.1% (7) | 4.4% (10) | 16.3% (37) | 44.5% (101) | 26.4% (60) | 5.3% (12) | 3.92 | 227 |
Wireless internet access | 6.6% (15) | 12.3% (28) | 15.4% (35) | 19.4% (44) | 11.5% (26) | 34.8% (79) | 3.26 | 227 |
Support for departmental computer labs on campus | 2.6% (6) | 0.9% (2) | 17.1% (39) | 28.5% (65) | 18.4% (42) | 32.5% (74) | 3.88 | 228 |
Anti-virus services for campus computers | 3.9% (9) | 4.8% (11) | 12.2% (28) | 30.1% (69) | 26.2% (60) | 22.7% (52) | 3.90 | 229 |
Desktop computer support services | 2.7% (6) | 2.7% (6) | 14.7% (33) | 33.8% (76) | 33.8% (76) | 12.4% (28) | 4.07 | 225 |
Service Desk | 2.2% (5) | 3.1% (7) | 12.7% (29) | 36.4% (83) | 42.5% (97) | 3.1% (7) | 4.18 | 228 |
25. If you have called the Service Desk for assistance with a technology question within the past year, please indicate your level of agreement with the following statements using a scale of 1 (strongly disagree) to 5 (strongly agree) | ||||||||
---|---|---|---|---|---|---|---|---|
answered question | 224 | |||||||
skipped question | 25 | |||||||
1 - Strongly Disagree | 2 | 3 | 4 | 5 -Strongly Agree | Don't know | Rating Average | Response Count | |
The Service Desk's hours of operation are convenient for me. | 2.2% (5) | 2.7% (6) | 12.9% (29) | 30.8% (69) | 42.9% (96) | 8.5% (19) | 4.20 | 224 |
The Service Desk technician who answered my call was very courteous. | 0.9% (2) | 1.8% (4) | 9.8% (22) | 28.6% (64) | 54.9% (123) | 4.0% (9) | 4.40 | 224 |
The Service Desk technician handled my call quickly. | 0.9% (2) | 2.2% (5) | 13.9% (31) | 26.0% (58) | 52.9% (118) | 4.0% (9) | 4.33 | 223 |
My problem was resolved with one phone call/e-mail. | 3.2% (7) | 5.9% (13) | 15.8% (35) | 27.0% (60) | 44.1% (98) | 4.1% (9) | 4.08 | 222 |
26. Please enter any additional comments you may have about your level of satisfaction with IT services at Tri-County. | ||
---|---|---|
answered question | 41 | |
skipped question | 208 | |
Response Count | ||
41 |
27. Please rank the following possible amenities for a Student Center using a scale from 1 (most important) to 7 (least important) | |||||||||
---|---|---|---|---|---|---|---|---|---|
answered question | 223 | ||||||||
skipped question | 26 | ||||||||
1 - Most Important | 2 | 3 | 4 | 5 | 6 | 7 - Least Important | Rating Average | Response Count | |
Coffee shop with a seating area | 13.7% (28) | 17.2% (35) | 34.3% (70) | 16.2% (33) | 11.3% (23) | 3.4% (7) | 3.9% (8) | 3.20 | 204 |
Computer lab with printers, photocopiers, and scanners | 32.9% (68) | 30.9% (64) | 21.3% (44) | 5.8% (12) | 5.3% (11) | 1.4% (3) | 2.4% (5) | 2.34 | 207 |
Fitness facility with treadmills, stationary bikes, and free weights | 13.3% (28) | 11.4% (24) | 19.0% (40) | 29.9% (63) | 10.4% (22) | 7.1% (15) | 9.0% (19) | 3.70 | 211 |
Game room with traditional games such as ping pong, foosball, and pool | 0.5% (1) | 2.9% (6) | 4.9% (10) | 15.2% (31) | 33.3% (68) | 32.4% (66) | 10.8% (22) | 5.18 | 204 |
Gaming area for electronic video gaming | 1.4% (3) | 1.0% (2) | 1.9% (4) | 7.7% (16) | 15.9% (33) | 27.9% (58) | 44.2% (92) | 5.96 | 208 |
Gymnasium with a basketball court | 3.8% (8) | 3.3% (7) | 4.2% (9) | 15.5% (33) | 22.1% (47) | 23.9% (51) | 27.2% (58) | 5.30 | 213 |
Study areas for individual and group study with comfortable seating | 33.0% (71) | 33.0% (71) | 14.0% (30) | 9.3% (20) | 3.7% (8) | 3.3% (7) | 3.7% (8) | 2.42 | 215 |
28. Please rank the following benefits of a Student Center in order of importance using a scale from 1 (most important) to 3 (least important) | |||||
---|---|---|---|---|---|
answered question | 221 | ||||
skipped question | 28 | ||||
1 - Most Important | 2 | 3 - Least Important | Rating Average | Response Count | |
Providing a place for students to socialize and participate in recreational opportunities. | 16.4% (35) | 17.4% (37) | 66.2% (141) | 2.50 | 213 |
Reducing the “run around” for new students by housing most services for entering students (e.g., admissions, financial aid, and student orientation) in one location. | 50.2% (105) | 35.9% (75) | 13.9% (29) | 1.64 | 209 |
Supporting academic success by providing academic support services (e.g., tutoring, writing center, learning lab) and student study areas in a central location. | 35.8% (77) | 47.9% (103) | 16.3% (35) | 1.80 | 215 |